Contributions

Human-Centered AI Solutions: Lessons from the Field on Designer-Data Scientist Partnerships

Speaker | Microsoft UXR, 2025

Co-Designing Inclusive AI Experiences

Co-author | Design Week, 2024

Re-Imaging User Journey Mapping for Generative-AI Solutions

Speaker | Microsoft UXR, 2024

UX Role in Creating Human-Centered AI Solutions

Speaker | Microsoft UXR, 2023

Human-Centered, Meaningful GenAI Solutions

Co-presenter | Women in Tech Conference, Boston, 2023

Design Research: Beyond Insights to Strategic Synthesis and Systems Thinking

Presenter | 3rd iteration of Design Nation, The First Touch, Business Today, Princeton, 2019

UX with a Service Design Mindset

Speaker | UXPA Boston, 2018

Designing Holistic, Human-Centered Services for Visually Impaired Seniors

Co-author | The 33rd CSUN Assistive Technology Conference, 2018

Design Research: Co-Creating Stakeholders' Experiences

Speaker | 20th DMI Conference: Design Research Meets Design Practice, 2016

Design in the Era of Large Language Models

LinkedIn, 2023

What Makes Good Design

LinkedIn, 2022

Four Design Lessons from a Day in the Life of a Nurse

LinkedIn, 2020

Ethics in Design Research: A Designer Guide

Essential Inc., 2018

Desirable Traits: Educating for an Evolving Service Design Practice

First Author | Touchpoint Journal (Vol. 9, No. 1), 2017

Fundamentals of Mapping Experiences

LinkedIn, 2017

Design for Social Impact: Promoting Trust, Authenticity, and Innovation through Design Thinking

Essential Inc., 2015

Crafting a Story

Essential Inc., 2014

Research Journey

Essential Inc., 2014

Multi-Disciplinary Approach to Problem Solving in Tech

Co-Speaker | Boston Women in Agile, 2022

Human-Centered Design Thinking

Co-presenter | NurseHack4Health Hackathon, 2020

The Future of Our Cities

Facilitator | Wentworth Institute of Technology ThinkTank, 2018

The Power of Design Thinking

Presenter | BOSTON+acumen, 2016

Storytelling for Social Impact

Presenter | BOSTON+acumen, 2015

Design Research: A Rigorous Process

Speaker | Design Museum Mornings, Boston, 2015

The 3rd College ThinkTank

Facilitator | MassChallenge, Boston, 2014

Contextual Research and AI

Guest Lecturer | Brandeis University, 2025

DesignMinds: Journeys to Leadership Excellence

Panelist | MassArt, 2024

Service Design

Guest Lecturer | Georgetown University, 2021

Design Research

Guest Lecturer | MIT, 2020

Systems Design

Guest Lecturer | Savannah College of Art and Design, 2020

Design Research

Guest Lecturer | Northeastern University, 2017

Design Research

Guest Lecturer | Wentworth Institute of Technology ThinkTank, 2015